You may have seen in the news that the Australian Competition and Consumer Commission (ACCC) is suing Microsoft for allegedly misleading 2.7 million customers. The case claims Microsoft hid cheaper, AI-free subscription plans and forced users onto more expensive plans by making AI integration a mandatory part of Microsoft 365 subscriptions. Please note – this …
We are seeing a small amount of customers/users who when accessing a second mailbox in their outlook, get redirected to the 365 portal and asked for credentials. The issue started 15/10/25 and is still continuing. As the issue also happens when just in the portal, we suspect a change or error at Microsoft’s end. No …
Fake QR Code emails We are seeing an increase in fake emails about expired passwords, your MFA expiring, and other general security issues. The link will take you to a hackers website where you will be asked to enter your username, password and MFA codes. The hacker’s website proxies the information to Microsoft’s genuine servers …
Webroot virus detections This morning you may be seeing Webroot detecting some infections on your computer Webroot is the anti-virus installed on your computer We believe Webroot is detecting issues with some applications that have automatically updated on your computer over night There is nothing you need to do on your computer at the moment …
There is a scam doing the rounds where you receive a meeting invite from “Microsoft Billing” claiming your Microsoft Office Subscription will be cancelled. The meeting invite will contain a .HTM file. This file contains a form to trick you into entering your credit card details and submitting them to an overseas scammer. If you …
There is currently an outage that is affecting TPG and other providers internet connections Your router may show as connected but you have no internet If you have a 4g failover, that may also not kick in as the outage is inside the TPG network and your router thinks your connection is up. You can …
10/6/24 – This week we have seen email delivery issues from Microsoft mail servers to some of your recipients. This is due to some of Microsoft’s Australian Exchange mail servers being listed on Spam Blacklists such as Spam Cop. When you send an email, it is handed to Microsoft’s Exchange Mail Server which will then …
Improving your email delivery (SPAM) To help your chances of your email not getting picked up in SPAM filters:
I received an email from my email address or display name Spammers and scammers setup automated systems to send bulk emails If order to have a higher chance of you, or your staff, looking at the email, they simply send the email with your email address or your “display name” (with a bogus email address) …
Office activation issue We have seen this week some computers losing their office activation It appears to be caused by a recent update that changes the setup To resolve please book a remote support session via warringahit.com.au/book If you can’t find a suitable slot, please let us know In the meantime, open your browser and …