Remote Support
- Labour per hour: $140 ex GST (Technician)
- Labour per hour: $160 ex GST (Senior Technician)
- Billed in 0.25 hour increments
Onsite Support
- Labour per hour: $140 ex GST (Technician)
- Labour per hour: $160 ex GST (Senior Technician)
- Billed in 0.50 hour increments
Other Fees
- Remote connection: $20 ex GST
- Onsite call out fee: $50 ex GST
- Urgent request fee: $70 ex GST
- Monday surcharge: $20 ex GST
- Booking fee: $20 ex GST – Please use warringahit.com.au/book to choose a day & time that you can be available
- Missed appointment fee: $20 ex GST
- Text message: $20 ex GST – NO EXCEPTIONS. If you text you will be charged. Text messages are not appreciated or accepted as a support request. They hinder our support processes and are often over looked.
- Calls where no voicemail was left: $20 ex GST – If you call please don’t waste ours and your time, leave a brief voicemail with your request.
- Paid parking & Tolls