System status

Warringah IT — Status & Updates

Current status of services and recent update history. For urgent issues, call us on 02 9905 6557.

Current status

All systems operational

✓ No active incidents — All services are running normally. Last checked today.
Need help right now? Call us on 02 9905 6557, email support@warringahit.com.au, or book a support session online.
Update history

Past incidents & status updates

21/07/2022
Microsoft Teams outage

There is currently a Microsoft Teams outage. See downdetector.com.au and downdetector.com.au/status/teams/

04/08/2021
Job queue update — queue at 277

Most urgent jobs now done and job queue now 277. Project work starting to resume especially SharePoint migrations. To book: warringahit.com.au/book · email support@warringahit.com.au · call (02) 9905-6557 and leave a message.

02/08/2021 — 10:45AM
✓ Services coming back online

Services have started to come back online.

02/08/2021
Widespread outages — Microsoft & MYOB

There are widespread outages this morning for various services such as Microsoft & MYOB. Looks like a data centre issue as almost every cloud service is affected. See downdetector.com.au · Office 365 status · MYOB status

23/07/2021
Job queue update — queue at 253

Most urgent jobs now done and job queue now down to 253. Project work starting to resume especially SharePoint migrations. To book: warringahit.com.au/book · email support@warringahit.com.au · call (02) 9905-6557 and leave a message.

21/07/2021
High demand — queue at 388

A very busy Wednesday with more lockdowns and people needing to WFH. 388 jobs in the queue. To book: warringahit.com.au/book · email support@warringahit.com.au · call (02) 9905-6557 and leave a message.

19/07/2021
High demand — queue at 375

A very busy Monday with more lockdowns and people needing to WFH. 375 jobs in the queue. To book: warringahit.com.au/book · email support@warringahit.com.au · call (02) 9905-6557 and leave a message.

05/07/2021
Queue at 361 — processing at good speed

We still have a high number of jobs (361) but are processing at a good speed. To book: warringahit.com.au/book · email support@warringahit.com.au · call (02) 9905-6557 and leave a message.

02/07/2021
Team out of office — project work

We are all out of the office this afternoon doing project work. Please use the booking link to book a day/time you can be available in front of your computer. If you can’t find a suitable time, email support@warringahit.com.au and we will be in touch to get you working.

01/07/2021
Queue reduced to 330

We still have a large queue of jobs but have reduced it by 50 down to 330.

30/06/2021 — 6:00PM
✓ SMTP issue resolved

The SMTP issue has been resolved. Emails should now send.

30/06/2021 — 3:00PM
SMTP outage — printer scanning affected

There is currently an outage with a SMTP provider. This is affecting things like scanning from printers. We will post updates here as soon as we know more.

29/06/2021
COVID-19 — queue at 366 (record high)

We have had a large spike of jobs come in today and are busy working through priority jobs. Current queue is 366 — higher than lockdown in early 2020. To book: warringahit.com.au/book · email support@warringahit.com.au · call (02) 9905-6557 and leave a message.

28/06/2021
COVID-19 — extended support hours

We have had a busy morning getting users working from home but so far so good. We have extended our support times to help cater for the demand.

26/06/2021
COVID-19 lockdown — preparing for extra demand

With the 2-week lockdown announced today we are expecting extra demand for our services from Monday. We will be prioritising jobs — to help us help you please book online, email, or call and leave a voicemail.

Please note: calls where no voicemail was left will not be returned. Text messages are not accepted as support requests — please use phone calls or email so multiple staff can see and action your request promptly.