21/7/22
There is currently a Microsoft Teams outage
See https://downdetector.com.au/ and https://downdetector.com.au/status/teams/
4/8/21
Most urgent jobs now done and job queue now 277
Project work starting to resume especially SharePoint migrations
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
2/8/21 – 1045AM
Services have started to come back online
2/8/21
There are wide spread outages this morning for various services such as Microsoft & MYOB
See https://downdetector.com.au/
Office 365 – https://downdetector.com.au/status/office-365/
MYOB – https://downdetector.com.au/status/myob/
Looks like a data center issue as almost every cloud service is effected
23/7/21
Most urgent jobs now done and job queue now down to 253
Project work starting to resume especially SharePoint migrations
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
21/07/21
A very busy Wednesday with more lockdowns and people needing to WFH
388 jobs in the queue
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
19/7/21
A very busy Monday with more lockdowns and people needing to WFH
375 jobs in the queue
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
05/07/2021
We still have a high number of jobs (361) but are processing at a good speed
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
02/07/2021
We are all out of the office this afternoon doing project work.
Please use the booking link below to book a day/time you can be available in front of your computer
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
If you can’t find a suitable day & time on our booking page, don’t panic. Send an email to support@warringahit.com.au and we will be in touch to get you working.
01/07/2021
We still have a large queue of jobs but have reduced it by 50 down to 330
30/06/2021 – SMTP issue – 6pm
The SMTP issue has been resolved
Emails should now send
30/06/2021 – SMTP issue – 3pm
There is currently an outage with a SMTP provider
This will be effecting things like scanning from printers for example
as soon as we know more will will post it here
29/06/2021 – Covid 19 Status
We have had a large spike of jobs come in today and are busy working through what needs priority attention.
Current queue is 366 jobs which is higher that lock down in early 2020.
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
If you can’t find a suitable day & time on our booking page, don’t panic. Send an email to support@warringahit.com.au and we will be in touch to get you working.
28/06/2021 – Covid 19 Status
We have had a busy morning getting users working from home but so far so good
We have extended our support times to help cater for the demand
26/06/2021 – Covid 19 Status
With the 2 week lock down announced today we are expecting extra demand for our services from Monday.
We wont have time for chit chat and phone tag but please be assured we will be working hard to keep you and your business ticking over.
We will be prioritising jobs so to help us help you please either:
Book support via – warringahit.com.au/book
Email support@warringahit.com.au
Call (02) 9905-6557 and leave a message
If you can’t find a suitable day & time on our booking page, don’t panic. Send an email to support@warringahit.com.au and we will be in touch to get you working.
Communication is key at this busy time so please play your part so we can get you working quickly and efficiently.
Please note, calls where no voicemail was left will not be returned.
Please also note, that I have directed all staff to ignore text messages.
Text messages are not appreciated or accepted as a support request. They hinder our support processes and are often over looked.
Phone calls and emails are seen by many support staff whereas text messages are only received by 1 person. This 1 person may be busy on a job, away on holidays or not at work.
Steve